How is GST calculated on my order?
When will my order ship?
How can I track my order?
Do you ship internationally?
Is "Free Shipping" available on all items?
Can I exchange/return my item(s) in store?
Fabric found to be defective by manufacture may be exchanged or store credit given as long as it is in its purchased state (not cut). Otherwise fabric may not be returned.
Products purchased that are incorrect (wrong model) may be exchanged for correct product or store credit given.
Can I exchange an item by mail?
Buyer pays return postage.
How long will my refund take?
We order BERNINA/bernette sewing machines, overlockers, some BERNINA presser feet, along other with select items when you place an order online/in-store.