We do not carry every Bernina item in stock at all times. If an item has Special Order for availability, then this item will be ordered as soon as payment is confirmed. Depending on the item, we may choose to send your order as multiple parcels, or hold your order until we have all items in stock.
Special Order items may require up to a week to arrive before being dispatched to customers.
House of cloth reserves the right to withhold a portion of the price of a Special Order item if an order is cancelled by the customer.